Mobile Solutions

In early 2014, O’Connors launched their state of the art mobile interface solution.

Satisfied customers are the lifeblood of O’Connors. 

The drivers behind the mobile interface were to increase customer satisfaction and retention, increase productivity and efficiency, as well as, encompass the company’s mission and vision to be the best mechanical contractor in South Australia. The mobile solution reaffirms O’Connors as the pinnacle within the industry and will further enhance the company’s ability to provide service and asset management excellence to all customers.

Via iPads or android service technicians and engineers receive their service requests and scheduled maintenance electronically. By using an iPad or android our staff can review any issues, for example: the equipment type, the asset location and related documentation, as well as, the maintenance history of an asset - we offer this to customers through our OC ABRIR and OC SI platforms.

The mobility solution network is synchronised to O’Connors asset management systems so all customers asset details are visible. Using the mobility solution, all detailed asset records can be created with details as to when tasks were carried out and completed.

Additionally, all WHS and environmental compliance documents can be completed via the mobile device and emailed to the customer on demand.

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